Privacy Policy

We collect and process personal information to provide our Services effectively. The types of personal information we may collect include:

• Name, email, password, country, city, contact number, and mailing address
• Financial information such as banking details and income-related data
• Information relating to the matter on which you are seeking our services
• Information exchanged with the Company or other users
• Technical data: IP addresses, browser types, operating systems collected through cookies and similar technologies
• Personal information provided to us by clients, which may include special categories of personal data
• Information provided through communication channels such as emails, chats, and phone calls

We also collect non-personal information including:

• Statistical or demographic data that does not directly identify individuals
• Domain, host, operating system, browser type, and ISP data collected during website visits
• Cookie and electronic tool data for enhanced website responsiveness
• Location and device information when the website is accessed via mobile

We use information for the following purposes:

• To deliver the requested back-office support services and fulfill contractual obligations
• To communicate with clients, employees, and website visitors
• To process payments and manage billing-related activities
• To analyze usage trends, evaluate service effectiveness, and enhance user experience
• To comply with legal obligations, resolve disputes, and enforce agreements
• To prevent fraud, illegal activities, and protect website security and users

We do not sell, trade, or otherwise transfer your information to third parties, except trusted parties who assist in operating our website or servicing you. We may also release information when required by law or to protect rights, property, or safety.

• For operating the website and providing services, we may share your Personal Data with business partners, vendors, agents, service providers, or affiliates.
• The Company unequivocally declares no sale of your personal data to any third party. Exceptions include legal obligations or justified business purposes under relevant legal frameworks.
• Access to your Personal Data is restricted to employees who require it for job responsibilities. In situations like mergers, acquisitions, or collaborations, we ensure all parties are obligated to safeguard your Personal Data.
• Transfer of Personal Data beyond India's borders adheres to pertinent data protection laws.

• We keep your Personal Data for as long as it is required to fulfill the relevant purposes described in this Privacy Policy — including for ongoing contractual relationships, accounting needs, or legal storage requirements.
• Data will be retained at the Company's discretion, and no claim shall be made for the destruction of Personal Data beyond what is required by law.

• We use reasonable security measures to protect information from unauthorized access, maintain data accuracy, and help ensure appropriate use and disclosure.
• We host the website in a secure server environment using firewalls and advanced technology to prevent interference or access from outside intruders.
• We have implemented technical, organizational, and security protocols to prevent inadvertent loss, misuse, or unauthorized access, alteration, or disclosure of your Personal Data.
• We have established comprehensive procedures to address any suspected data security breaches, and where required by law, we will promptly notify you and relevant regulatory bodies.

Predusk is committed to maintaining the confidentiality, integrity, and availability of all information assets entrusted to us by our customers, employees, and partners. We have implemented an Information Security Management System (ISMS) in accordance with the ISO 27001 standard.

• Third-party ad servers may use cookies, JavaScript, or Web Beacons in advertisements on our website. They automatically receive your IP address and use this to measure advertising effectiveness.
• The website may include links to third-party sites governed by their own privacy policies, which are beyond our control. Once you leave our website, the use of any information you provide is governed by the policy of the operator of that third-party site.
• We use third-party service providers to display ads on our behalf. They may collect anonymous information about your visits using pixel tags. No personally identifiable information is collected in this process.

We use cookies and similar tracking technologies on our website. By continuing to use our website, you consent to the use of cookies. For more information on how we use cookies and your choices regarding them, please refer to our Cookie Policy.

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal information, including the right to:

• Access your personal data
• Rectify inaccurate personal data
• Object to or restrict processing
• Withdraw consent at any time
• Request erasure of your data

To exercise these rights, please contact us at +91 982 888 5432.

The Company does not store any account-related information or credit/debit card details. Our website may utilize third-party payment gateways to facilitate secure transactions. Your payment details are processed securely by our third-party payment service providers, and their use of your personal information is governed by their respective privacy policies.

• To use the website, you must be at least 18 years old (or the age of majority in your jurisdiction, whichever is older).
• Where you are under the age of 18 years, you must use the website under the supervision of a parent or legal guardian.
• Predusk does not knowingly collect any Personally Identifiable Information from children under 18. If you believe your child provided such information, please contact us immediately and we will promptly remove it from our records.

• Every request made for consent regarding the processing of Personal Data shall be accompanied by a notice informing the User of the Personal Data and the purpose for which it is proposed to be processed.
• The notice shall include the right to withdraw consent and the right to seek grievance redressal, as well as the manner in which the User may make a complaint to the Data Protection Board.

As we update, improve, and expand the website, this Privacy Policy may change at our sole discretion without notice. Please refer back to it periodically — you will be deemed to be governed by the terms of the modified Privacy Policy as it comes into effect from time to time.

In case any Personal Data is shared by you with the Company that was not requested by the Company during registration (whether mandatorily or optionally), the Company will not be liable for any information security breach or disclosure in relation to such information.