Terms and Conditions of Use

1.1. By accessing or using the Platform and/or availing of the Services, the User acknowledges that they have read, understood, and agreed to be bound by these Terms, as well as any additional terms and conditions and policies referenced herein or made available by the Company from time to time.

1.2. The Company reserves the right to revise, amend, or update these Terms, at its sole discretion, without prior notice. The revised Terms shall be effective upon publication on the Platform. Continued use of the Platform or Services after such publication shall constitute acceptance of the modified Terms.

1.3. If the User does not agree to the amended Terms, the User must immediately discontinue use of the Platform and Services.

2.1. "Account" means the unique user account created and registered with Predusk to access and use the Platform, manage user preferences, and avail the Services.

2.2. "Artificial Intelligence (AI) Tools" refer to the proprietary and integrated machine learning, data analytics, and natural language processing functionalities developed by or licensed to the Company, which enable Users to perform automated data processing, content generation, research, and workflow management through the Platform.

2.3. "Platform" means the proprietary AI-driven digital platform branded as "digilekh", including its web-based and/or application-based interfaces, systems, modules, and functionalities owned, operated, and controlled by the Company, that enables Users to access, utilize, and manage AI-assisted services.

2.4. "Services" means all features, tools, modules, functionalities, and offerings made available to Users via the Platform, including without limitation AI-assisted data processing, document management, research automation, analytics, communication, workflow support, integration with Third-Party tools, and such other services as may be introduced by the Company from time to time.

2.5. "Third Party" means any individual, entity, organization, or authority other than the Company and the User, including service providers, contractors, affiliates, vendors, licensors, payment processors, cloud or software providers, and regulatory or governmental authorities with whom the Company may interact for the provision of Services.

2.6. "User" or "Subscriber" means any individual, entity, or organization that registers for an Account or otherwise accesses or uses the Platform or the Services, whether for personal, professional, or organizational use.

3.1. To register for and use the Platform, the User must be of legal age and capacity to enter into a binding contract under applicable law. By registering, the User represents and warrants that they satisfy these eligibility requirements.

3.2. The User shall provide accurate, complete, and current information at the time of registration, including name, contact details, and any other information as may be required by the Platform. The User agrees to promptly update such information to ensure its continued accuracy.

3.3. Account verification may be conducted through email confirmation, OTP authentication, or such other methods as the Company may prescribe from time to time.

3.4. The User shall be solely responsible for maintaining the confidentiality of their Account credentials and for all activities occurring under their Account. Any access, action, or transaction carried out using the User's credentials shall be deemed to have been authorized by the User. The User acknowledges that the Company shall not be liable for any unauthorized access to the Account resulting from the User's failure to secure login credentials or devices.

3.5. Each User shall be entitled to maintain only one Account unless otherwise expressly permitted in writing by the Company. The same email address, mobile number, or unique identifier cannot be reused to create multiple Accounts. Sharing, selling, leasing, or otherwise transferring Account access to any Third Party is strictly prohibited.

3.6. The Company reserves the right, at its sole discretion, to suspend, restrict, deactivate, delete, or terminate any Account, with or without prior notice, in the event of suspected fraudulent, unauthorized, or unlawful activity, inactivity or dormancy for a continuous period, or any breach of these Terms, as the case may be.

4.1. Access to the Platform or certain advanced features of the Services may be subject to paid subscription plans as determined by the Company. Details of subscription tiers, pricing, features, and renewal terms shall be displayed on the Platform and may be modified by the Company from time to time.

4.2. All payments shall be processed through authorized payment gateways or Third-Party processors and shall be subject to their respective terms and policies. The Company shall not be responsible for any errors, delays, and failures arising from payment gateway operations.

4.3. The User agrees to provide accurate billing and payment information and authorizes the Company and its payment partners to charge all applicable subscription fees, taxes, and other charges to the provided payment method.

4.4. Failure to make timely payment may result in suspension or termination of access to the Platform and Services, without prejudice to the Company's rights to recover outstanding dues.

4.5. All subscription fees are exclusive of applicable taxes, duties, or levies unless otherwise specified. The User shall be responsible for payment of all such applicable taxes.

4.6. All subscription fees are non-refundable unless expressly stated otherwise in these Terms or as required by applicable law.

4.7. In the event of a chargeback, reversal, or payment dispute initiated by the User, the Company reserves the right to suspend or terminate the Account and recover related costs, including legal and administrative expenses.

4.8. The User may request to upgrade or downgrade their subscription plan, subject to applicable pricing and availability. Such changes shall become effective in the subsequent billing cycle unless otherwise specified by the Company.

4.9. Subscriptions shall renew automatically at the end of each billing cycle unless the User cancels renewal through the Platform before the renewal date.

4.10. The Company reserves the right to modify subscription fees, payment terms, or the structure of its Services, with prior notice to Users. Continued use of the Services following such notice shall constitute deemed acceptance of the revised terms.

5.1. The Platform provides Users with access to an intelligent AI-assisted environment designed to enhance workplace productivity through automation, analytics, and data management. By using the Platform, Users may:

• 5.1.1. Create, manage, and customize their Accounts, including personal or organizational profiles and workspace settings;
• 5.1.2. Utilize AI-driven modules to generate, analyze, and organize data, content, and documents;
• 5.1.3. Access automated tools for research, drafting, workflow support, communication, and report generation;
• 5.1.4. Integrate or connect Third-Party software, APIs, or applications, subject to the respective provider's licensing terms;
• 5.1.5. Store, process, and retrieve data securely within the Platform's managed environment, subject to applicable storage and security policies;
• 5.1.6. Receive performance updates, enhancements, and technical support; and
• 5.1.7. Receive communications such as service updates, newsletters, or alerts related to the Platform.

AI-generated outputs are produced algorithmically and are intended solely to assist Users. The Company does not guarantee their accuracy or suitability for any particular purpose, and Users must exercise independent judgment before relying on them.

5.2. The User is solely responsible for ensuring that their devices, internet connectivity, updates, and system configurations meet the technical requirements for using the Platform. The Company shall not be liable for interruptions caused by the User's infrastructure.

5.3. The availability of certain features may depend on factors such as geographic location, technical compatibility, and local regulations.

5.4. The User agrees to use the Platform solely for lawful business or professional purposes. The User shall not resell, sublicense, lease, or commercially exploit the Platform or its components without the prior written consent of the Company. Any such unauthorized use shall constitute a material breach of these Terms.

5.5. The Company reserves the right to modify, enhance, or discontinue any feature, module, or functionality of the Platform at its sole discretion, with or without prior notice.

6.1. Users shall use the Platform and the Services solely for lawful, bona fide, and authorized professional, research, or business purposes, and strictly in accordance with these Terms. The User agrees and undertakes to:

• 6.1.1. Access and use the Platform and its Services only through permitted interfaces and as intended by the Company;
• 6.1.2. Upload, transmit, or process only such data, content, or material that the User has lawful rights or authorization to use, process, or disclose;
• 6.1.3. be solely responsible for procuring and maintaining the network connections and telecommunications links from the User systems to the Company's data centers and all problems, conditions, delays, delivery failures, and all other loss or damage arising from or relating to the User network connections or telecommunications links or caused by the internet; and
• 6.1.4. Ensure that all access and use comply with applicable laws, regulations, and data protection requirements, including without limitation the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and any other applicable national or international data protection laws.

6.2. The User shall not use the Platform or the Services for any activity that is illegal, harmful, abusive, fraudulent, or otherwise objectionable. Without limitation, the User shall not:

• 6.2.1. Use the Services in a manner that infringes, misappropriates, or otherwise violates the intellectual property or proprietary rights of any person or entity;
• 6.2.2. Copy, modify, distribute, sell, sublicense, or commercially exploit any part of the Platform, its software, or content from Platform, for commercial gain, publication, or redistribution, without prior written authorization from the Company;
• 6.2.3. Attempt to decompile, reverse-engineer, disassemble, or discover the source code, algorithms, or underlying components of the Platform or its AI models (except to the limited extent permitted under applicable law);
• 6.2.4. Extract, harvest, crawl, or scrape data or content from the Platform, whether manually or through automated means, except as permitted by the Platform's functionality;
• 6.2.5. Misrepresent or falsely attribute AI-generated output as human-created content, or otherwise use such output in a misleading or deceptive manner;
• 6.2.6. Interfere with, disable, or disrupt the Platform's security, functionality, or network integrity, including rate-limiting or access control features;
• 6.2.7. Use any AI-generated output or other materials from the Platform to develop, train, or improve any competing products, AI models, or machine learning systems;
• 6.2.8. to upload documents containing privileged, confidential, or personally identifiable information unless duly authorized and confident adequate privacy protections exist in accordance with applicable data protection laws;
• 6.2.9. Create derivative works or otherwise exploit content from the Platform for commercial gain, publication, or redistribution without express written consent of the Company; or
• 6.2.10. Engage in any conduct or activity that could impair, damage, disable, or adversely affect the functioning, reputation, goodwill, or security of the Platform or the Company.

The Company reserves the right to suspend, restrict, or terminate User access, seek damages, and report violations to competent authorities in case of breach or misuse under this clause.

6.3. By using the Platform, the User expressly authorizes the Company to use non-personally identifiable information and analytics related to the User's activity on the Platform to display advertisements, promotions, or other sponsored content across its services. Such use shall not entitle the User to any compensation or monetary consideration.

6.4. The Company shall not disclose any personally identifiable information of Users to external entities without the User's consent, except where such entities are engaged as authorized processors or agents of the Company or where disclosure is mandated by applicable law, regulation, or legal process (including court orders or subpoenas). Users are strictly prohibited from replicating, downloading, publishing, or distributing material from the Platform unless expressly authorized by the Company.

6.5. Where the Services involve downloadable or installed components (including applications, plugins, or extensions), such software may automatically update to the latest available version. Certain components may include open-source software governed by separate license terms, which shall prevail in the event of conflict with these Terms.

6.6. If an Account is created using an email address associated with an organization, employer, or institution, such Account may be linked to that organization's administrative account. In such cases, the organization's administrator may assume control over the Account, including access, management, or termination rights. Users will be notified before any such transfer, unless previously agreed upon by their organization.

6.7. The Platform provides AI-assisted analysis, automation, and content generation tools based on algorithmic processing. The outputs generated by the Platform are intended to assist Users and do not constitute verified facts, professional advice, or opinions of the Company. Users are solely responsible for independently reviewing, validating, and verifying all AI-generated outputs prior to reliance or use in any business, academic, or professional context.

6.8. The User acknowledges that the Platform's AI systems operate on probabilistic models and may produce inaccurate, incomplete, or biased results. The User agrees that such outputs are to be used only as supplementary aids and not as substitutes for independent judgment, verification, or professional expertise.

7.1. The Company reserves the right, at its sole discretion and without incurring any liability, to take any action it deems necessary to protect the integrity, functionality, and lawful use of the Platform and its Services. Without limitation, the Company may:

• 7.1.1. Suspend, restrict, or permanently terminate a User's access to the Platform or any part thereof, with or without notice, in the event of any suspected or actual breach of these Terms, misuse, unlawful activity, or conduct detrimental to the interests of the Company, its Users, or third parties;
• 7.1.2. Remove, delete, disable, or restrict access to any content, data, or materials uploaded, transmitted, or displayed by a User that, in the Company's opinion, violates these Terms, infringes third-party rights, or poses a risk to security, operations, or reputation;
• 7.1.3. Implement, modify, and enforce technical limitations or fair-use policies relating to bandwidth, data storage, processing, or other system resources to maintain service quality, prevent misuse, and ensure equitable access among Users;
• 7.1.4. Monitor, audit, and log usage or activity on the Platform as reasonably necessary to ensure compliance with these Terms, maintain system integrity, prevent fraud, or comply with legal obligations or requests from governmental or regulatory authorities and in accordance with applicable law and the Privacy Policy;
• 7.1.5. Assign, transfer, or delegate any of its rights, obligations, or interests under these Terms to any affiliate, subsidiary, successor, or acquirer, subject to reasonable notice to Users through the Platform, email, or other means of communication;
• 7.1.6. Display, promote, or offer additional features, updates, advertisements, or third-party offerings, including partnerships or sponsored content, across the Platform and related services, without any obligation to compensate Users;
• 7.1.7. Temporarily or permanently suspend access to the Platform or certain features to conduct system maintenance, upgrades, security reviews, or emergency interventions where necessary to protect the Platform or Users. The User acknowledges that temporary interruptions of Services may occur during such periods, and the Company shall not be liable for any loss or damage arising therefrom; and
• 7.1.8. Take such other measures as deemed appropriate to protect the Company's proprietary rights, prevent misuse, safeguard data, and ensure compliance with applicable laws.

7.2. By creating an Account, Users expressly consent to receive communications from the Company, including service notifications, administrative alerts, account-related messages, and promotional or marketing communications. Users may opt out of promotional content at any time through the unsubscribe option or account settings but cannot opt out of essential service communications.

7.3. The Company may collect, use, and process aggregated or anonymized data regarding User interactions, behavior, or usage patterns to improve Platform performance, enhance features, deliver targeted offerings, promote, or offer additional features, updates, advertisements, or third-party offerings or conduct analytics, subject always to the Privacy Policy. No compensation shall be payable for such use.

7.4. The Company may, from time to time, issue updates, upgrades, or modifications to the Platform, including the addition or removal of features, enhancements, or security improvements ("Updates") without material degradation of core functionalit. Such Updates may be automatically applied or may require User action. Continued use of the Platform following an Update constitutes acceptance of the same.

7.5. The Company reserves the right to take legal or equitable action, including suspension, termination, damages, or reporting to law enforcement or regulatory authorities, in cases of misuse, breach, or activity that threatens the reputation, revenue, or operational integrity of the Platform.

8.1. The Company does not guarantee continuous storage, integrity, or long-term retention of any User data, content, or material uploaded, transmitted, or stored through the Platform. Users are solely responsible for maintaining independent and up-to-date backups of their data. The Platform is provided for operational use and is not intended or warranted to function as a dedicated data backup or archival system.

8.2. While the Company may implement regular system backups for operational continuity, it does not guarantee recovery or restoration of specific User data in the event of accidental deletion, corruption, or system failure; however the Company shall take reasonable efforts to restore Platform functionality. Recovery is subject to technical feasibility and the availability of backup data at the relevant time.

8.3. The Company shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage, including but not limited to loss of business, goodwill, data, or profits, arising from data loss, corruption, or inability to access stored materials, except where expressly required under applicable law.

8.4. In the event of a system compromise, cyber incident, or maintenance-related interruption, the Company shall take reasonable efforts to restore Platform functionality; however, it provides no warranty or assurance of data restoration in such cases.

9.1. The Company endeavors to maintain the availability of the Platform and its Services on a commercially reasonable basis, targeting an uptime of 99% or higher, excluding scheduled maintenance, emergency maintenance, or downtime resulting from factors beyond the Company's reasonable control.

9.2. Users acknowledge that uninterrupted or error-free operation of the Platform cannot be guaranteed. The Company makes no representations or warranties, express or implied, regarding continuous availability, error-free performance, or that defects will be corrected immediately.

9.3. The Company shall use reasonable efforts to notify Users of planned downtime in advance; however, such notice shall not be mandatory, and the Company shall not be liable for any loss or inconvenience arising therefrom.

9.4. Availability may also be affected by, without limitation, (i) network or system outages beyond the Company's control, (ii) acts of third-party service providers, (iii) cyber incidents, (iv) force majeure events including natural disasters, war, or governmental actions, or (v) issues arising from the User's network, device configuration, or connectivity.

9.5. To the fullest extent permitted by law, the Company disclaims all liability for any damages, losses, or claims arising out of or in connection with downtime, interruptions, access delays, or performance degradation of the Platform or Services, whether foreseeable or not.

9.6. No refunds, credits, or service extensions shall be payable for any period of unavailability, except where expressly required by applicable law or separately agreed in writing by the Company.

9.7. The Company may, in its sole discretion, implement redundancy, failover, or other resilience measures to improve uptime and reliability; however, such measures do not constitute a warranty or guarantee of uninterrupted service.

10.1. Within the Platorm, the User may encounter links to third-party websites, applications, products, or services that are independently owned and operated and by third parties. The User's interaction with these external sites is subject to the terms and conditions, if any, stipulated by those specific websites or applications.

10.2. Third-party websites, services, and products linked or integrated within our Platform are independently operated and may change, update, modify, or discontinue their content, services, or functionalities at any time without prior notice to you or the Company. Predusk does not guarantee the availability, accuracy, completeness, or timeliness of any third-party content and shall not be responsible or liable for any modifications, interruptions, and removal of such content or services. Users acknowledge that reliance on third-party content or services is at their own risk.

10.3. Users' correspondence, transactions/offers, or related activities with third parties, including payment processors, are solely between the User and that third party. User's correspondence, transactions, and usage of the services/offers of such third party shall be subject to the terms and conditions, policies, and other service terms adopted/implemented by such third party. The company makes reasonable efforts to vet and select third-party sites and services, we do not guarantee that these linked websites or services are free from harmful, offensive, illegal, or otherwise inappropriate content, software, or materials and the User shall be solely responsible for reviewing the same before providing personal or sensitive information and engaging with such content. User agrees that the Company shall not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions/offers with third parties. Any questions, complaints, or claims related to any third-party product or service should be directed to the appropriate vendor.

10.4. The Site amalgamates content that is both originated by the Company and provided by third parties. Notably, the Company does not warrant or represent the accuracy, completeness, or reliability of third-party content made available on or through the Site. Users are strongly advised not to rely solely on third-party content when using the Company's Services or making business or legal decisions based on such information.

11.1. The Platform provides access to various digital, analytical, and generative tools powered by AI and other automated technologies. The Services are designed to assist users in processing, analyzing, or generating information, text, or other outputs ("AI Output") to enhance productivity, efficiency, and user experience. All Services are provided for informational and assistive purposes only.

11.2. The AI Output generated through the Platform does not constitute, and shall not be construed as, professional, financial, legal, medical, or any other form of specialized advice. The Services are not a substitute for independent professional judgment, consultation, or verification. Users should seek appropriate professional advice before relying on or acting upon any AI Output.

11.3. The User acknowledges and agrees that:

• 11.3.1. All inputs, prompts, data, and materials uploaded or submitted to the Platform are provided voluntarily and at the User's own discretion and risk.
• 11.3.2. The User is solely responsible for evaluating, verifying, and validating the accuracy, completeness, and relevance of any AI Output before use in any personal, professional, or business context.
• 11.3.3. The Company does not review, verify, or validate the AI Output and makes no representation or warranty regarding its accuracy, reliability, or suitability for any particular purpose.
• 11.3.4. Any use of the AI Output or reliance thereon is entirely at the User's own risk, and the Company shall not be liable for any losses, damages, or consequences arising therefrom.

11.4. The Services are intended solely to assist Users in generating or processing information through automated means. Users shall not use the Platform to generate or disseminate content that is unlawful, harmful, misleading, or violates any applicable laws or third-party rights.

11.5. The Services are intended to supplement, not replace, the independent analysis, discretion, and professional judgment of qualified individuals. The Company expressly disclaims any responsibility for outcomes or decisions made based on any AI Output generated through the Platform.

12.1. The Services, Platform, and all AI Outputs are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of accuracy, reliability, merchantability, fitness for a particular purpose, or non-infringement.

12.2. All warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, and title, are expressly disclaimed and excluded.

12.3. No representations, warranties, or guarantees whatsoever are made by the Company as to the following:

• 12.3.1. accuracy, adequacy, reliability, completeness, suitability, or applicability of the information and outputs generated by the AI tool for any specific purpose or situation;
• 12.3.2. the quality of any Services, content, information, or other material on the Platform will meet the User's expectations or requirements;
• 12.3.3. any correction of any errors, defects, or omissions in the Platform or Services; or
• 12.3.4. other warranties relating to performance, non-performance, or other acts or omissions of the Company, its officers, directors, employees, affiliates, agents, licensors, or suppliers.

12.4. Notwithstanding anything contained elsewhere in these Terms, in no event shall the Company be liable to the User or anyone who claims on behalf of the User for any costs or loss incurred or suffered by the User or anyone for any Harmful Code (as defined hereinbelow) or default, or error, or for any reason who claims under the User, including but not limited to any special, exemplary, consequential, incidental, punitive or indirect damages on any theory of liability, whether in contract, tort (including without limitation negligence), strict liability or otherwise. In no event or circumstance shall the Company be under any liability to make good any loss, whether by monetary payment or otherwise.

12.5. The Company or anyone else involved in administering, distributing or providing the Services further explicitly disclaims any and all liability for any mistakes, omissions, interruptions, deletion of files or emails, errors, defects, viruses computer viruses or other harmful, disabling computer codes, computer instructions, circuitry or other technological means whose purpose is to disrupt, damage or interfere with any computer and communications facilities or equipment ('Harmful Code') that may be transferred to the User's devices when accessing the Platform. By way of clarification, Harmful Code shall include, without limitation, any code containing viruses, trojan horses, worms, or destructive code or code that was intentionally written to self-replicate. The User is advised to obtain and use appropriate anti-virus and security software and to take all other appropriate measures to safeguard the integrity of their devices.

12.6. To the fullest extent permitted by law, the Company, its affiliates, officers, employees, licensors, and agents shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, or special damages, including without limitation loss of profits, data, goodwill, or business opportunity, arising from or related to the use or inability to use the Platform or Services, even if advised of the possibility of such damages. In no event shall the Company's aggregate liability exceed the amount paid by the User (if any) for accessing the Services during the six (6) months preceding the claim.

13.1. All rights, title, and interest in and to the Platform, including without limitation all software, source code, algorithms, AI models, databases, design elements, layouts, graphics, text, trademarks, trade names, service marks, logos, domain names, audiovisual materials, compilations, and all related documentation and derivative works thereof (collectively, "Company Content"), are and shall remain the exclusive property of Predusk or its licensors.

13.2. Except for the limited right to use the Platform and Services in accordance with these Terms, no right, title, license, or interest-whether by implication, estoppel, or otherwise-is granted to the User in respect of the Company Content or any intellectual property rights subsisting therein.

13.3. The User retains ownership of all data, materials, documents, or other content uploaded, submitted, or otherwise made available through the Platform ("User Input"), subject to the following conditions:

• 13.3.1. The User represents and warrants that they have full rights, authority, and permissions to provide such User Input and that it does not infringe or violate any third-party rights, including Intellectual Property Rights, privacy rights, or applicable law.
• 13.3.2. The User shall be solely responsible for the legality, accuracy, and appropriateness of all User Input and any consequences arising from its use, publication, or transmission through the Platform.
• 13.3.3. By submitting User Input, the User grants Predusk a limited, worldwide, non-exclusive, royalty-free, and revocable license to host, store, process, analyze, and use such User Input solely for the purpose of operating, maintaining, and improving the Services, in accordance with these Terms and the Privacy Policy.
• 13.3.4. Users are expressly prohibited from modifying, publishing, making copy, transmitting, participating in the transfer or sale of, reproducing, crafting derivative works from, distributing, publicly performing, publicly displaying, or in any manner exploiting any materials or content featured on the Platform, be it in its entirety or part, without obtaining prior written authorization from the Company.
• 13.3.5. The Company shall not claim ownership over User Input or reuse it beyond the scope necessary for providing the Services unless expressly authorized in writing by the User.

13.4. Content, responses, summaries, reports, or analytical results generated by the Platform's AI models i.e. AI Output are produced automatically based on User Input and algorithmic processing. Ownership and use of AI Output shall be subject to the following terms:

• i. Users may use the AI Output for lawful purposes consistent with these Terms and applicable law.
• ii. Predusk retains exclusive ownership of the AI models, algorithms, and systems that generate such AI Output, and no proprietary rights over such models are conferred to the User.
• iii. AI Output is provided "as is" and may not be original, accurate, or fit for any particular purpose. Predusk makes no warranty regarding the reliability, accuracy, or suitability of any AI Output for legal, commercial, or decision-making use.
• iv. AI Output shall not be construed as confidential or proprietary to the User, and Predusk reserves the right to use aggregated or anonymized data derived from AI Output for improving its systems and Services, in compliance with applicable data protection laws.

13.5. Any ideas, feedback, suggestions, recommendations, enhancement requests, or other submissions made by the User relating to the Platform or Services ("Feedback") shall be deemed non-confidential and shall automatically vest in the Company. The User hereby irrevocably assigns to the Company all rights, title, and interest in and to such Feedback without the requirement of any further consideration, acknowledgment, or documentation.

13.6. All names, logos, marks, labels, designs, trademarks, copyrights, or other intellectual and proprietary rights displayed on the Platform that belong to third parties are acknowledged as the exclusive property of their respective owners. Any claims, disputes, or issues arising from such rights shall be addressed directly with the respective rights holders, with prior notice to the Company.

13.7. Users hereby grant to the Company and its affiliates, partners, licensors, and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish Users' Content other than the personally identifiable information for any of the following purposes:

• 13.7.1. displaying Users' Content on the Platform;
• 13.7.2. distributing Users' Content, either electronically or via other media, to other Users seeking to download or otherwise acquire it;
• 13.7.3. storing Users' Content in a remote database accessible by end Users, for a charge.

13.8. The User agrees to indemnify, defend, and hold harmless the Company, its affiliates, officers, employees, and licensors from and against any and all claims, damages, liabilities, and expenses arising from or related to: (a) any breach of the representations or warranties contained herein; (b) infringement or alleged infringement of any third-party Intellectual Property Rights by the User Input; or (c) misuse of the Platform or Company Content.

14.1. All information collected from Users, including but not limited to personal information, anonymized data, and payment information, if any, is subject to the Company's Privacy Policy which is available at https://www.processvenue.com/privacy-policy/.

15.1. By accepting these Terms and using the Platform and Services, the User agrees to defend, indemnify, and hold harmless the Company, its directors, shareholders, officers, employees, affiliates, partners, licensors, and other representatives (collectively, the "Indemnified Parties") from and against any and all claims, demands, suits, damages, losses, liabilities, costs, and expenses (including, but not limited to, reasonable attorneys' fees and costs) arising out of or in connection with:

• 15.1.1. The User's access to or use of the Platform and Services, including but not limited to chat functions, document review, and research features;
• 15.1.2. Any violation or breach by the User of these Terms, any applicable law, regulation, or professional ethical standard;
• 15.1.3. Any infringement or alleged infringement by the User of the intellectual property rights or other rights of any third party in connection with User's Content or use of the Services;
• 15.1.4. Any content, data, information, or communications submitted, uploaded, or transmitted by the User to the Platform or through the Services;
• 15.1.5. Any claims or damages arising from User's reliance on AI-generated outputs or the use or misuse of such outputs;
• 15.1.6. Any negligent or wrongful acts or omissions of the User related to their use of the Platform or Services.

15.2. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by the User, and the User agrees to cooperate with the Company in the defense of such claims.

15.3. This indemnification obligation shall survive termination or expiration of the User's access to or use of the Platform and Services.

16.1. Nothing contained in these Terms shall prevent the Company from seeking and obtaining interim or permanent equitable or injunctive relief, specific performance, or any other relief available to safeguard the Company's interest before, during, or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of the Company to pursue any remedy for monetary damages through arbitration.

17.1. These terms will continue to apply until terminated by either the Company or the User as set forth below.

17.2. Termination by the User:

• 17.2.1. The User may terminate their access to the Platform and services at any time by unsubscribing or discontinuing use in accordance with any applicable procedures outlined by the Company.
• 17.2.2. Termination by the User will not relieve the User from obligations accrued prior to termination, including any payments due.

17.3. Termination by the Company: The Company may, at its sole discretion and at any time, with or without cause and with or without notice, terminate or suspend these Terms and the User's access to the Platform or any Services, if:

• 17.3.1. User is in breach of any of the provisions of the Terms, the Privacy Policy, or any other terms, conditions, or policies that may apply to the User;
• 17.3.2. The Company is mandated to do so in accordance with the law; or
• 17.3.3. The Company has elected to discontinue, with or without reason, access to the Platform (or any part thereof) either in general or specifically to the User.

17.4. The Company shall not be liable to the User or any third party for any termination or suspension of the User's access.

17.5. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team at info@predusk.com.

18.1. Upon termination, the User's account and access will be disabled, and all User data and content may be irretrievably deleted by the Company, except to the extent retention is required or permitted by law.

18.2. The limited licenses or assignments granted for use to the User in accordance with these Terms shall stand terminated, effective immediately.

18.3. The Company, in its sole discretion, may initiate appropriate legal proceedings against the User, if necessary, in the event the termination is on account of the User's breach of these Terms.

18.4. Termination shall not affect User's liability or obligations arising prior to such termination and for the sake of avoidance of any doubt, it is hereby clarified that deletion, the uninstallation of the Platform, and/or discontinuation of the Company's Services, shall not discharge the User from the responsibility, obligation, and liability to repay the outstanding amount(s), if any, in accordance with these Terms.

19.1. These Terms shall be governed and construed under the laws of India and the courts of Jaipur shall have exclusive jurisdiction.

20.1. Any dispute arising shall be resolved by the binding sole arbitrator to be appointed mutually by the disputing parties, and the dispute shall be resolved in accordance with the Arbitration and Conciliation Act, 1996.

20.2. The competent courts situated in Jaipur shall possess exclusive jurisdiction to adjudicate upon all disputes arising from or associated with the Services offered by The Company.

20.3. The arbitration award will be final and binding on the Parties, and each Party will bear its costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise.

21.1. The Company is continuously working to improve and develop the Platform and Services. Therefore, the Company may update or modify these Terms and/or the Services from time to time for reasons including, but not limited to:

• 21.1.1. Compliance with changes in law, regulations, or governmental policies;
• 21.1.2. Enhancing security or safety features;
• 21.1.3. Responding to circumstances beyond the Company's reasonable control;
• 21.1.4. Routine improvements, enhancements, or feature additions;
• 21.1.5. Adapting to new technologies or market demands.

21.2. Updates to the Terms or Services may be posted on the Company's website. no separate notification shall be mandatory.

21.3. The revised Terms will take effect immediately upon posting. Continued use of the Platform or Services by the User after such changes constitutes acceptance of the updated Terms.

21.4. If the User does not agree to the updated Terms or changes in the Services, the User must immediately discontinue use of the Platform and Services.

22.1. To the extent that anything in or associated with the Platform is in conflict or inconsistent with these Terms, these Terms shall take precedence and prevail. The Company's failure to enforce any provision of these Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The Company's rights under these Terms shall survive any discontinuance of the access or use of the Platform.

22.2. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

22.3. All notices, updates, or communications from the Company to Users relating to the Platform or these Terms may be delivered by posting on the Platform, sending emails to the registered User email address, or other reasonable means and shall be considered delivered upon posting or transmission unless otherwise specified.

22.4. The Company reserves the right to assign, transfer, or delegate any of its rights or obligations under these Terms, in whole or in part, to any affiliate, successor, or third party, with or without prior notice to the User.

22.5. Users acknowledge and agree that the use of Services is subject to evolving legal and regulatory frameworks. The Company may update these Terms to comply with applicable laws, including AI-specific regulations, data protection laws, and standards for transparency and explainability. Continued use of the Services after such updates constitutes acceptance of the revised Terms.

22.6. These Terms constitute the complete and exclusive agreement between the User and the Company regarding the Platform and Services and supersede any prior agreements or understandings, whether written or oral.

22.7. The User may not assign, transfer, delegate, or sublicense any of their rights or obligations under these Terms. Any attempt to do so without the prior written consent of the Company shall be null and void.

22.8. The Company may freely assign, transfer, sublicense, or delegate any of its rights or obligations under these Terms to any affiliate, subsidiary, successor, or any business entity associated with the provision of the Services without prior notice to the User. Such assignment shall bind the User and all permitted successors and assigns.